We deliver food based on a system in which processes from the production of ingredients to
processing and to sales are linked
We engage in dairy farming in Date City, Hokkaido, and are committed to the ensuing processes ranging from the production of raw materials to the manufacturing and sales of milk, milk products and other food products. Furthermore, we manage restaurants, where we develop and serve dishes using our ingredients.
Striving to ensure healthy soil, pasture and cattle for the production of high-quality raw milk.
●We have some 70 ha of pasture situated on hilly terrain, where dairy cattle – including the Angler breed, which is rare in Japan – are raised simply through grazing.
●Our cattle are fed primarily on pasture that is free of artificial fertilizers and agricultural chemicals*. Regular soil diagnosis and improvement are implemented to promote healthy pasture growth.
●Cow milking is open to the public at our milking parlor. Our staff remain fully aware of the direct connection between the milking parlor and the kitchens of ordinary households, and perform milking in a clean, sanitary environment.
* In 2007, we obtained Production Process Manager certification for the production of organic feed (including processed feed) based on the Law Concerning Standardization and Proper Labeling of Agricultural and Forestry Products (the JAS Law) (Registration Number: G19003).
A group of experts focused on product enjoyment
■Milk Processing Plant*1
Every morning, fresh milk is delivered from our in-house farm and from dairy farmers near Date City. After being pasteurized, it is processed to make various products such as milk, drinking yogurt and cheese. Milk and dairy products for use in the food service industry, including at Bikkuri Donkey restaurants*2, are also produced here.
This plant produces Western-style moist sweets <Bocca White Pudding> and other items.
●At both plants, we aim to promote enjoyment and trust in order to ensure customer satisfaction through our products.
*1 In 2006, the plant was approved by a national hygiene control system based on the Hazard Analysis and Critical Control Point (HACCP) for milk production (Kosei Rodosho Hatsu Hokkai Ko 1111 No. 1).
*2 A hamburger restaurant chain that focuses on serving safe, trustworthy food. This is the basic business category of Aleph Inc. – one of our cooperating companies.
Involvement in production from the planning stage to enhance the customer experience
●The market for Bocca products has undergone steady expansion to include supermarkets, department stores, expressway service areas and airports in the region, throughout the prefecture and now beyond Hokkaido. We receive orders from across the nation through catalogues distributed at department store special events and online shopping sites.
●Date Milk is included as part of local school meal menus*.
●Rather than simply selling products, we strive to know the ins and outs of the production processes behind our output and maximize customer satisfaction – this is why we are also involved at the product planning stage.
* Started in 2000, serving approximately 4,000 students in some 30 schools in municipalities near Date City (as of April 2014).
Providing time and space to ensure customer satisfaction
■Original restaurants (Yomen Chaya Bocca, bocca)
We serve pasta, pizzas and desserts made using Bocca dairy and meat products – dishes that are characterized by the finest quality and taste of their ingredients. We develop all menu items ourselves and serve freshly cooked dishes.
■Bikkuri Donkey franchise business
We operate franchises in southern Hokkaido, mainly in Date.
A discerning eye that forms the foundation for the peace of mind,
trust and satisfaction of our custmers
●We believe our products are important, as they directly affect people’s health and lives. Our acquisition of HACCP certification underlines our commitment to putting this belief into action during production.
●We implement thorough hygiene control for all work processes, equipment and facilities (including the testing of raw milk components and somatic cell counts) at our plants and on our farm.
●We also focus on educational activities and information collection to maintain and enhance the awareness and skills of our employees, rather than simply finding issues and fixing them as they arise.